Dear Sirs:
I would like you to know what
kind of customer support employees you have
in your employment. I had the opportunity to
meet these gentlemen when my school received
the PCS system. They were both very friendly
upon meeting them, courteous to my staff,
and didn't seem to mind the questions I
asked, however dumb they might have sounded.
They walked me through the whole system and
back again. They gave me instances where
problems could arise and how I would correct
them. These gentlemen also trained my
cashier and helped her with problems that
occurred at the point of service. She too
was nervous at first, but these gentlemen
made her feel at ease.
I have talked with the other schools in this
district and the comments were all positive.
Thank you again for sending these two
gentlemen as they made my day a less
stressful one!"
Sincerely,
Siggy
Cafeteria Manager
Milton
Middle School
Milton, Delaware